Returns & Exchanges

At Born Primitive, we stand by the quality of our gear and want to ensure you have the perfect fit for your training. We offer a 30-day window for returns and exchanges on all unwashed and unworn items with original tags attached.

1

Start Your Request

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.

2

Select Your Option

Choose between a direct exchange for a different size, store credit for future purchases, or a refund to your original payment method.

3

Print and Pack

Download and print your prepaid shipping label, securely package your items in the original mailer if possible, and attach the label to the outside.

4

Ship and Track

Drop off your package at the designated carrier location; once our warehouse receives and inspects your gear, we will process your refund or ship your new items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing