Frequently Asked Questions
Everything you need to know about your Born Primitive gear.
How do I know which size to order for my workout gear?
We provide a detailed size chart on every product page. If you are between sizes, we generally recommend sizing up for our compression fit items to ensure maximum comfort during high-intensity training.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in original condition, unwashed, and with tags attached. Please use our online portal to initiate your return label.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping times vary by location.
Are your sports bras suitable for high-impact activities?
Yes, we offer several styles specifically engineered for high-impact support. Look for our 'Extended' or 'High-Impact' labels for maximum stability during running or CrossFit workouts.
Do you offer military or first responder discounts?
Absolutely. As a veteran-owned company, we are proud to offer a discount to military members, first responders, and medical professionals through our verification partner at checkout.
How should I care for my apparel to ensure it lasts?
To preserve the technical fabrics, we recommend machine washing in cold water with like colors and hanging to dry. Avoid bleach and fabric softeners, as they can break down the moisture-wicking properties.